TelemortgageLeads USP

Our lead quality is of the highest order, as we never compromise on the quality We follow five commandments to maintain our quality of leads:

• We never force our customers with shallow arguments. In telemarketing industry the biggest vice is generation of junk leads. We don’t believe in non-performing leads. These non-performing leads are only surveyed kind of leads in which only data is collected without giving a fig to the customer’s intent for refinance. But we do confirm the customers’ intent and take commitment for next follow up. We guarantee a positive response from the customer upon being called be the loan officer.


• We don’t offer any false promises to our customers. In this industry there are lots of promises that are not fulfilled. We fulfill all the promises that we make to the customers. Our fully qualified and trained customer care representatives are well versed about the product and they never make any false commitments


• Fully qualified and trained verifiers verify leads before sending it to the quality assurance department. Our specially groomed team of supervisors who verify all leads to check the intent of the customer. They are well versed in answering queries related to mortgage that may benefit customers in the long run to save their hard earned money.


• All conversations with the customer get recorded which is thoroughly checked for the quality by our quality assurance department before being delivered to the client. Our experienced team of quality assurance department monitors every call made by the agent. And make sure that every lead is valuable enough to be sent to our esteemed clients. We maintain the log of all the recordings for further reference, just in case.


• All mortgage leads are generated keeping in mind the current parameters of the mortgage market. Our research and analysis team keeps the process of lead generation abreast with current mortgage market, which help in keeping the quality of leads top class and in tune with every market condition. In this present mortgage meltdown and credit crisis too we are able to produce good quality leads because we had sensed it well in advance. We pretty well anticipate the future market conditions and mould the quality of leads accordingly. In the present mortgage crises to we are able to maintain steady stream of quality leads with good volume and hence meeting our clients’ requirements both in terms of quality and quantity.

We aspire for long-term relationships and we succeed in that every time.